Terms of Use

Last Updated: October 1st, 2025

Welcome to Form Robin! These Terms of Use ("Terms") govern your access to and use of the Form Robin website, products, and services (collectively, the "Services") provided by Sumo Group, Inc. ("Form Robin", "we", "us", or "our"). Please read these Terms carefully.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

1. Account Registration and Security

You must be 18 years or older to use our Services. To access certain features, you may be required to create an account. If you are provided with an account, you must treat your access credentials (such as username and password) as confidential, and you must not disclose them to any other person or entity. You are at all times solely responsible for any activity on your account. You agree to notify us immediately of any unauthorized access to or use of your account.

2. Use of the Services and Acceptable Use

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your internal business or personal purposes in accordance with these Terms.

You agree not to use the Services to:

  • Create forms for phishing, scams, or any illegal or fraudulent activities.
  • Collect, store, or process sensitive personal information, such as credit card numbers (outside of a designated payment processor integration), social security numbers, or protected health information (as defined by HIPAA), unless you have explicit legal authority to do so.
  • Scrape, crawl, or use any automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of our systems or the Services.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Form Robin or users of the Services.
  • Use the Services for any competitive purpose whatsoever without the express prior written permission of Form Robin.
  • Use the Services to generate unsolicited email advertisements or spam.
  • Violate any applicable federal, state, local, or international law or regulation.

3. User Content and Data Responsibilities

3.1. Your Content. You retain all ownership rights to the content you create, upload, or submit to the Services, including the forms you design and the data submitted by your end-users (collectively, "Your Content").

3.2. License to Form Robin. To enable us to provide the Services, you grant Form Robin a non-exclusive, worldwide, royalty-free, irrevocable license to use, host, store, reproduce, modify, and display Your Content for the sole purposes of operating, providing, securing, and improving the Services.

3.3. Data Controller and Processor. You are the "data controller" of the data you collect through your forms. Form Robin is the "data processor." You are solely responsible for ensuring that your collection and use of data comply with all applicable laws, including data privacy and protection laws (such as GDPR and CCPA). You must provide your own privacy policy to your end-users and obtain any necessary consents.

3.4. Prohibited Content. You agree not to post any User Content that is illegal, obscene, threatening, defamatory, invasive of privacy, or infringing of intellectual property rights. You further agree not to post any User Content that contains commercial solicitation. Form Robin reserves the right but not the obligation to review, edit, post, refuse to post, and remove User Content.

4. Our Intellectual Property

The Services and their entire contents, features, and functionality (including but not limited to all software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Sumo Group, Inc., its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded, or distributed in any way, in whole or in part, without the express prior written permission of Form Robin, unless and except as is expressly provided in these Terms.

5. Copyright Infringement Notice

If you are a copyright owner or such owner's agent and believe any material on our Services constitutes an infringement on your copyright, please provide notification to the address listed below setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) a statement that the information in the notification is accurate, and, under penalty of perjury, you are authorized to act on behalf of the owner.

Contact information for Form Robin's Copyright Agent for notice of claims of copyright infringement:

Sumo Group, Inc.
1345 E. 6th Street Suite 125
Austin, TX 78702
originals@appsumo.com

6. Fees and Refunds

Access to the Services may require a one-time purchase or subscription fee. We provide a full refund of the purchase price during the refund period specified at the time of purchase, typically through the AppSumo platform. After the refund period, purchases are non-refundable. Form Robin, in conjunction with AppSumo, reserves the right to deny refund requests in cases of suspected abuse and to limit, suspend, or terminate your account for such violations.

7. Changes to Services and Terms

We reserve the right to withdraw or amend the Services, and any service or material we provide through the Services, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Services are unavailable at any time or for any period. Form Robin reserves the right, at our discretion, to change, modify, or otherwise alter these Terms at any time. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page regularly so you are aware of any changes, as they are binding on you.

8. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, if we believe in our sole discretion that you have violated these Terms. Upon termination, your right to use the Services will cease immediately. You may lose access to all information and Your Content associated with your account. It is your responsibility to back up Your Content. Termination by Form Robin shall include removal of access to all Services, deletion of your password, and deletion of all related information and files.

9. Disclaimer of Warranties and Limitation of Liability

AS PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. NEITHER FORM ROBIN NOR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS MAKES ANY WARRANTY OR REPRESENTATION AS TO THE OPERATION OF THE SERVICES OR THE CONTENT.

AS PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE PAST TWELVE MONTHS. IN NO EVENT WILL FORM ROBIN, ITS AFFILIATES, SERVICE PROVIDERS, OR LICENSORS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

10. Indemnification and Release

You agree to defend, indemnify, and hold harmless Form Robin, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to (a) any violation of these Terms by you (b) your use of the Services (c) information provided by you to Form Robin that you submit, transmit, or otherwise make available through the Services, or (d) any violation of any rights of another or harm you may have caused. Form Robin shall retain sole control of the defense of any such claim. You are solely responsible for your interactions with other users of the Services.

11. Dispute Resolution and Governing Law

All matters relating to the Services and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule. Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, will be resolved through final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Texas law, administered by a single arbitrator in Austin, Texas. YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Texas in Travis County.

12. Force Majeure

Form Robin shall be excused from performance under these Terms, to the extent it is prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from weather conditions or other elements of nature or acts of God, acts of war, acts of terrorism, insurrection, riots, civil disorders, or rebellion, quarantines or embargoes, labor strikes, error or disruption to major computer hardware or networks, or software failures or other causes beyond the reasonable control of Form Robin.

13. Assignment

You may not assign these Terms, or any rights, benefits, or obligations hereunder, by operation of law or otherwise, without the express written permission of Form Robin. Any attempted assignment that does not comply with these Terms shall be null and void. Form Robin may assign these Terms in whole or in part, to any third party in its sole discretion.

14. General Provisions

These Terms, including, without limitation, the incorporated Privacy Policy and other terms incorporated by reference, constitute the sole and entire agreement between you and Form Robin with respect to the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Services. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Sumo Group, Inc.
1345 E. 6th Street Suite 125
Austin, TX 78702
Attn: Legal Department
Email: originals@appsumo.com or support@formrobin.com

The provisions of these Terms apply equally to, and are for the benefit of, Form Robin, and its third-party content providers and licensors, and each shall have the right to assert and enforce such provisions directly.